After 16 months of steady growth, we’re proving that the future of consulting looks a lot like Clarity.
For those who don’t know us, Clarity is a micro-consulting platform that enables the exchange of high-impact business advice, on demand, over the phone. There are currently over 20,000 experts on Clarity and over 30,000 calls have been completed to date.
Today we’re announcing one of the biggest releases we’ve made to Clarity since launching in May of 2012 and it starts with a new feature called Answers.
Making money and doing good… Oil and water? We don’t think so. Since Day 1, we have always believed that making money and doing good mix quite well.
Over the years businesses tend to use a very prescriptive formula for social responsibility, but there’s opportunity for greater partnerships. The infographic below takes a look at the new fundraising era of companies giving customers and employees the flexibility to make a difference in their communities while engaging with their businesses. Here are some of the highlights:
- 30% of consumers plan to spend more on socially responsible companies next year
- Online social giving has increased 10.7% from 2011 to 2012
- Companies are moving toward for what works: crowdsourcing and social integration, cause-marketing with a strategic approach and skill-based volunteering
- $50,000 was raised using Clarity for 65 different charities by offering advice to entrepreneurs and donating their proceeds (which translates to over 2000 calls)
Now that we have over 14,000 experts on Clarity, we realized that we needed to help you find the right expert faster. That’s why today we’re announcing a facelift and 3 new features that will dramatically improve your ability to find the best expert instantly.
We’re thrilled to announce Team Calls on Clarity. Now you can gather your team and have them join you on a call with an expert!
Why we built this?
- Many users have asked us to build a way to record their calls or provide them with a transcript. We tested both solutions and didn’t like them. What we learned (by asking the experts) was that they were holding back on the calls when they knew they were recorded. They weren’t being as open or specific as they were before. So that wasn’t going to fly. As for the transcript, the automated ones were horrible, and to get it done professional cost around $1/min (almost the same cost as the call?!). The better solution was to have someone else on the call taking notes. Now you can.
- We also realized that most advice is needed to help solve a problem faced by a team, not only the individual. In this case, it’s typical to have a lot of information either forgotten, discarded or mistranslated before being shared with the team, leaving everyone else with the incomplete picture. Now you can invite your team to participate saving you time and ensuring nothing gets lost in translation.
- Finally, we looked at the cost of some of our premium experts – guys like Eric Ries, Noah Kagan & Nir Eyal and realized even though they are worth every penny, the cost can price them out of the market for some of our younger, or capital constraint (i.e. bootstrap startup) members. Now with team calls, you can share that cost with other people reducing the individual cost of the call and learning by listening to answers asked by the group. This does require an individual to organize the call, but it’s simple. Just make the request and collect from the other participants using paypal, etc. We feel this will really open up the product to young entrepreneurs, incubators, non-profits and other capital constrained members.
How does it work?
Inviting a team member to a call is very simple. When you schedule the call, you’ll get a confirmation email with a conference line and access code in which to call into, to connect with the expert. Just share that information with up to 8 other people and you can all use it to call in at the same time. It works just like a conference line.
Here’s some other questions that usually come up.
My team is distributed internationally? Can I still take advantage of this feature?
Absolutely. Just a few things to consider. The phone number you’ll receive is a US 800-number, so international fees will apply. You can use VOIP (Skype) but it may cause a delay, so be sure to have someone with the best connection asking the questions.
Best practices for Team Calls
- Ensure that those who aren’t speaking mute their phone to avoid any background noise/chatter.
- Prep with your team before the call. It’s best to compile questions and have just one person do the talking while the others listen and take notes.
Visit our Help Center for more information.
Find an expert today!
Clarity’s First Startup Guide is Here!
You asked, we delivered: expert advice, right to your inbox.
Learn more in 30 minutes than you did in the last month. Download the guide now!
A few weeks ago, we put out a call to entrepreneurs around the globe, asking you for your best startup advice – and we have been truly overwhelmed by the response. After days spent combing through hundreds of your submissions, followed by laughter, tears and the occasional WOW, we have narrowed it down to the top 100 startup advice submissions in the following categories:
- Customer Acquisition
- Venture Capital
- Product Development
- + more!
The result is Get More Clarity: Straight Up Startup Advice from Experienced Entrepreneurs: our gift to the Clarity community.
Here’s just a little taste of some of the high-quality, no-BS advice that you’ll receive when you download your copy:
Design is more important than technology in most consumer applications - Dave McClure
Don’t fall into the trap of confusing activity for achievement. Pause during your day ask yourself: ‘Is this helping us build sh*t or sell sh*t?’. If the answer is no, then you’re working on the wrong things. – Christian MacLean
Create a legacy, not a job. Ask yourself: ’How do I want to be remembered?’. Your job, habits, and daily activities are important but focus on the things that build the legacy you want to create. In the end, you’ll be glad you did. – John T. Meyer
So for all the entrepreneurs out there making it happen each and every day – this one is for you!
Steve Jobs taught us that the best things come to those who ask.
So we’re asking you for your best startup advice!
From heavy-hitters like Brad Feld and Jason Calacanis, to brand-new founders, the Clarity community is full of insightful entrepreneurs who have a wealth of knowledge and experience to share.
From February 19th to March 1st, we’re collecting the very best startup advice from the Clarity community. The top 100 submissions will be featured in our expert guide: Get More Clarity: Straight Up Startup Advice From Experienced Entrepreneurs, alongside experts like Eric Ries, Lewis Howes, and Dave McClure.
This guide will be a landmark resource for new entrepreneurs for years to come, jam-packed with exclusive advice on everything from raising funds, to customer acquisition.
Our mission at Clarity is to help 1 billion entrepreneurs within the next decade, and we can’t do it without your help.
If you want to be featured in this expert guide, submit your advice at clarity.fm/startupadvice today!
Update: There have been a ton of great press mentions sharing our news with us today.
1. The Next Web [Read]
2. TechCrunch [Read]
3. TechCocktail [Read]
4. Financial Post [Read]
5. GigaOm [Read]
6. BetaKit [Read]
7. Real Ventures [Read]
8. WIRED [Read]
If you’re already a Clarity member who has benefited from our service – you’re well aware of how we can help change an entrepreneur’s life. To date, we’ve connected over 12,000 calls across 47 countries. We remain 100% focused on providing the entrepreneur – the one getting up every day to make the world a better place – the advice they need to get over any obstacles they may be encountering. But, we’re just getting started. I wanted to record a short video to share the news directly – or read all about it below.